Booking process - Cancellation

Cancellation operation that cancels the booking. Which time zone applies for the cancellation policies? NOTE: Cancellation always takes into account the day and time of the destination in order to calculate what cancellation policy should be applied. UTC time

  • When the booking is cancelled, the details of the cancelled booking are returned with the following information:
  • The booking status: CANCELLED
  • Cancellation fees if applicable
  • Hotel, rooms and rates of the cancelled booking
  • Holder name

Advanced criteria

Explain different parameters can be set up on the request (indicate which ones are mandatory)

How to cancel


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